Privacy Policy

Last updated: October 7, 2025

1. Introduction

Your privacy is important to us. This Privacy Policy explains how Race Oracle (“we”, “our”, “us”) collects, uses, stores, and safeguards your information when you use raceoracle.ai (the “Website”). By using our service, you consent to this policy.

2. Information We Collect

• Account Data: Email address, password (securely hashed), and any profile details you provide.
• Usage Data: Log data, IP address, device type, browser, access times, and pages visited.
• Waitlist/Newsletter: Email address (if you join the waitlist or sign up for newsletters).
• Cookies: Data stored for site functionality, authentication, and user preferences.

3. How We Use Your Information

• To create and manage your Race Oracle account.
• To deliver and improve our AI-powered horse racing insights and site features.
• To communicate important updates, offers, and alerts (you may opt out of marketing at any time).
• To monitor site performance, troubleshoot errors, and detect fraud or abuse.
• To comply with legal obligations and enforce our Terms & Conditions.

4. Data Sharing & Disclosure

• We do not sell your personal information.
• We may share data with trusted third-party services that help us operate (such as cloud providers, analytics, support, or email delivery) but only as necessary and with required confidentiality.
• We may disclose information if required by law, legal process, or to protect our rights and users.

5. Data Security

• We use security best practices to protect your data (encryption, strong passwords, limited access, secure hosting, etc).
• Password data is hashed and never stored in plain text.

6. Cookies & Tracking

We use cookies and similar tracking for authentication, session management, analytics (e.g. Google Analytics), and to improve your experience. You may block cookies via your browser settings, but some features may not work as intended.

7. Analytics & Third Parties

We use reputable analytics providers to understand general site usage and performance. These services may collect non-personally identifying data. We do not share your personally identifiable information with advertisers.

8. Your Rights

• You may update your account information at any time from your profile.
• You can request account deletion by contacting support@raceoracle.ai.
• To unsubscribe from marketing, use the “unsubscribe” link in any Race Oracle marketing email or contact us.

9. Children’s Privacy

This site is not intended for users under the age of 18. We do not knowingly collect personal data from children.

10. Changes to this Policy

We may update this policy from time to time. We’ll notify users via the Website or email in case of material changes. Your continued use of the service means acceptance of the updated policy.

11. Contact Us

Questions or privacy requests? Email support@raceoracle.ai.